Success Stories.

• Maintenance and Engineering Transformation

• Outsourcing Core Operations Systems

• Defining an Alliance Strategy for Sharing Critical Information

• Re-Engineering Baggage Processes

• Talent Acquisition and Staffing Model

• Technology and Strategy Rescue

• Re-Engineering Revenue Accounting

• RAPID Capability Assessment

• Go-To-Market Strategy

• Technology Transformation

• Process Improvement and Velocity Initiative

Aviation.

• Transform Aviation Home
• Solutions

• Maintenance and Engineering Optimization
• Technology Integration
• Continuous Improvement
• Fraud Prevention
• Organizational Transformation
• Airline Start-Up
• Crew Travel Optimization
• Reservations and Distribution
• Success Stories
• Related Perspectives

Fraud Prevention.

Protect your profits.

Transform has partnered with 41st Parameter - a leader in credit card fraud prevention - to provide services to airlines across the globe aimed at minimizing credit card fraud - particularly through web site and call center distribution channels. In short, airlines benefit from additional cost savings, increased sales revenue and improved customer satisfaction.

Travel fraud is stealing load capacity and profits from every major carrier, adding to the challenge of maintaining competitive ticket prices in an environment where it is difficult to control costs.

This powerful solution protects more airlines than any other dedicated anti-fraud application, with risk management rules and features specifically tailored for the unique requirements of your airline:

• The system utilizes a risk engine and "device fingerprint" for all ticket buying transactions enabling airlines to analyze for suspect travel patterns, billing inconsistencies, high risk ticket characteristics, booking patterns, software patterns, and many other data elements not utilized by traditional risk management solutions.
• Features include dynamic queuing, so your investigators can prioritize ticket purchases based on sensitivity levels, such as customer departure times.
• Preferred customer information is integrated to reduce false positives and ensure loyal customers’ travel plans are not impeded.