For human resource departments within most health systems, the effective application of technology, particularly via the web, has become an essential tool for helping increase retention rates, recruitment percentages, and overall employee satisfaction. Regardless of past successes, however, the effective use of leading-edge interactive technology provides further opportunities to drive performance in these areas to an even higher level.
Many hospitals and healthcare systems already understand the power of these changing expectations and are using it to help redefine the healthcare “experience” for consumers and patients. The effective integration and implementation of this technology is helping leading hospitals deliver a higher standard of care on a more consistent basis. But in order for employees or associates to deliver an extraordinary “experience” to patients and their families, it is imperative that they see and feel the benefits of this “experience” first. Transform offers critical guidance and capabilities in the areas of:
We work with senior level management and cross functional teams to develop and implement a strategic plan that leverages technology - including the internet, intranet, and legacy systems - in order to create a richer experience for all employees. This especially applies to nurses and allied health professionals where the challenge of recruiting and retaining these employees is greatly affecting hospitals around the country. Our strategy helps to alleviate many of these issues by leveraging the power of technology, process, and operations reengineering to deliver high value added services to hospitals and create an extraordinary experience for everyone.