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Transform 200 Westpark Drive - Suite 310 Peachtree City, GA 30269 USA TEL: 678.369.5835 FAX: 770.631.3794
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Healthcare_Performance ExcellenceOur Performance Excellence methods examine the efficiency and effectiveness of your healthcare organization. Our methods ensure that your organization delivers the highest care and services, in the most productive way, with more innovative approaches to providing an exceptional experience.
Transform works with each client to improve operating processes, and their associated costs and effectiveness. We understand the demands of high impact organizations, the advantages of scale and scope, and the need for tailored solutions. We create value by eliminating waste, utilizing technology to support re-designed processes and enhance productivity, and by bringing your customers closer to you though an enhanced experience. Rapid Opportunity AssessmentStep 1: Discovery Identify and introduce targeted areas, understand high-level Business Architecture and Functional Integrations, and develop expectations for improvement
Step 2: Ownership Identify initiative team, key stakeholders and change agents while assigning ownership for future control
Step 3: Definition Detail targeted process steps, dependencies, integrations and data
Step 4: Assessment Perform risk assessment, identify the “low hanging fruit,” understand variances and causes, and develop metrics and measurements for improvement
Step 5: Capability Establish goals for improvement through a reduction in variance of current performance, and detail the benefits associated with the improvements
Process ImprovementLean -6S -Kaizen -Value Stream
Lean Six Sigma -Voice of the Customer (VOC) -Failure Modes and Effects Analysis (FMEA) -Fishbone -Pareto -Design of Experiments (DOE)
Training, mentoring, coaching, implementation, and knowledge transfer
High-Performance ArchitectureAligning people, processes and technology according to strategic, operational and cost considerations
Phase 1: Assessment Review current organization, functional structure, processes, capabilities, technology, and strategy
Phase 2: Functional Decomposition Analyze people, processes and technology across each functional area to properly allocate activity-based value and operational impact; identify redundancies and gaps by value stream
Phase 3: Transformation Create the modified functional and organizational structure, roles, and responsibilities based on the valuations and overall business strategy; develop a complete transformation plan – including people, processes and technology – for implementation, communication and control
Phase 4: Execution and Evaluation Organize and communicate to required resources, execute transformation plan, and gather and incorporate feedback to adjust transformation plan activities
Solutions DeliveryProject/Program Management -Highly-skilled, highly-trained Project and Program Managers in the areas of Continuous Improvement & Quality, Information Technology, Finance, Operations, Sales, and Marketing -Proven methods and leveraging client resources as subject matter experts and team members enabling lower engagement costs
PMO (Program Management Office) Phase I: Development – planning and development of the PMO structure, tools, processes, and methodologies
Phase II: Pilot/Launch – utilized to pilot the PMO in a sample environment, testing and validating the components of the PMO while soliciting feedback for PMO improvement
Phase III: Optimization – extends the PMO implementation throughout the organization
Key Elements: Methodology, Processes, Metrics, Structure, Finance, Communication, Quality, Training, Knowledge Center
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