Industries

Transform

200 Westpark Drive - Suite 310

Peachtree City, GA 30269

USA

TEL: 678.369.5835

FAX: 770.631.3794

 
 

 

 

 

Healthcare_Performance Excellence


Our Performance Excellence methods examine the efficiency and effectiveness of your healthcare organization. Our methods ensure that your organization delivers the highest care and services, in the most productive way, with more innovative approaches to providing an exceptional experience.

 

Transform works with each client to improve operating processes, and their associated costs and effectiveness. We understand the demands of high impact organizations, the advantages of scale and scope, and the need for tailored solutions. We create value by eliminating waste, utilizing technology to support re-designed processes and enhance productivity, and by bringing your customers closer to you though an enhanced experience.

 

Rapid Opportunity Assessment

Step 1: Discovery

Identify and introduce targeted areas, understand high-level Business Architecture and Functional Integrations, and develop expectations for improvement

 

Step 2: Ownership

Identify initiative team, key stakeholders and change agents while assigning ownership for future control

 

Step 3: Definition

Detail targeted process steps, dependencies, integrations and data

 

Step 4: Assessment

Perform risk assessment, identify the “low hanging fruit,” understand variances and causes, and develop metrics and measurements for improvement

 

Step 5: Capability

Establish goals for improvement through a reduction in variance of current performance, and detail the benefits associated with the improvements

 

 

Process Improvement

Lean

-6S

-Kaizen

-Value Stream

 

Lean Six Sigma

-Voice of the Customer (VOC)

-Failure Modes and Effects Analysis (FMEA)

-Fishbone

-Pareto

-Design of Experiments (DOE)

 

Training, mentoring, coaching, implementation, and knowledge transfer

 

 

High-Performance Architecture

Aligning people, processes and technology according to strategic, operational and cost considerations

 

Phase 1: Assessment

Review current organization, functional structure, processes, capabilities, technology, and strategy

 

Phase 2: Functional Decomposition

Analyze people, processes and technology across each functional area to properly allocate activity-based value and operational impact; identify redundancies and gaps by value stream

 

Phase 3: Transformation

Create the modified functional and organizational structure, roles, and responsibilities based on the valuations and overall business strategy; develop a complete transformation plan – including people, processes and technology – for implementation, communication and control

 

Phase 4: Execution and Evaluation

Organize and communicate to required resources, execute transformation plan, and gather and incorporate feedback to adjust transformation plan activities

 

 

Solutions Delivery

Project/Program Management

-Highly-skilled, highly-trained Project and Program Managers in the areas of

 Continuous Improvement & Quality, Information Technology, Finance, Operations,

 Sales, and Marketing

-Proven methods and leveraging client resources as subject matter experts and team

 members enabling lower engagement costs

 

PMO (Program Management Office)

Phase I: Development – planning and development of the PMO structure, tools, processes, and methodologies

 

Phase II: Pilot/Launch – utilized to pilot the PMO in a sample environment, testing and validating the components of the PMO while soliciting feedback for PMO improvement

 

Phase III: Optimization – extends the PMO implementation throughout the organization

 

Key Elements: Methodology, Processes, Metrics, Structure, Finance, Communication, Quality, Training, Knowledge Center

 


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