Challenge
Determine the global information systems department’s strategic role and the role of local information systems departments in the United States and Europe
Develop tactical plans to position these departments to manage planned business growth
Approach
Identified, documented, and published global business objectives
Performed an information technology assessment of each information systems department
Developed recommendations to align information systems strategy and investments with the business objectives
Results
Selection of core applications software to serve the firm’s future needs
Implementation of organizational changes, which immediately improved morale and confidence of senior business management in decisions of the information systems organization
Adoption of a new business case development methodology for technology projects, which ensured a fair assessment of each project based on its business merits and its ability to meet corporate objectives
A collaborative environment of trust enabling business and information systems leaders to effectively work together on key project initiatives focused on meeting business objectives